Background Sara Sundström works in the Innovation and Concept Design team at Mölnlycke Health Care, focused on creating new products and services for the O.R. She has a background in psychology, sociology and industrial design engineering, a seemingly odd combination that fits perfectly into finding out customers’ unknown and hidden needs. Prior to joining Mölnlycke Health Care, Sundström worked in the automotive industry, and regardless of whether it was wheel loaders, trucks or cars, the passion for customer needs has always been there.
Expertise Innovation management and creativity techniques form the foundation of Sundström’s work in bringing ideas to life, knowing that when working on new customer solutions, ideas do not just appear – they are the result of hard, systematic work, preferably mixed with at touch of playfulness. She believes customer knowledge and understanding everyday life in the O.R. are vital aspects to doing innovation-related work in this field, and visiting customers is her favorite part. Sundström’s childhood dream of becoming a doctor makes Mölnlycke Health Care the best place for her to be.